Shipping Policy
At Aweliss, we offer Worldwide Shipping to available destinations.
Worldwide Shipping
We ship orders to many countries around the world.
Available shipping destinations and shipping options are displayed during checkout based on the customer’s location.
Some destinations may not be available due to shipping restrictions, customs regulations, or carrier limitations.
Order Processing
Orders are generally processed within 2–5 business days after payment has been successfully received.
Orders are not normally processed on weekends or public holidays.
During sales, holidays, or periods of high order volume, processing may take longer.
Delivery Times
Estimated delivery times vary depending on the destination and shipping method selected at checkout.
As a general estimate:
United States: approximately 7–20 business days
Canada: approximately 10–25 business days
Europe: approximately 7–20 business days
Australia: approximately 10–25 business days
Other international destinations: approximately 10–30 business days
These are estimated delivery times, not guaranteed delivery dates.
Delivery may take longer because of customs processing, weather, carrier delays, holidays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on the destination, shipping method, order, and other applicable factors.
Any free-shipping offer will be clearly indicated on the website or at checkout.
Order Tracking
When tracking is available, we will provide tracking information after your order has been shipped.
You can use the tracking information to follow the progress of your shipment.
Please allow some time for tracking information to become available after shipment.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Unless otherwise stated at checkout, the customer is responsible for any customs duties, import taxes, or other fees charged by the destination country.
Aweliss does not control customs procedures and cannot guarantee that an order will not be delayed by customs.
Delayed or Lost Packages
Although we work with shipping carriers to ensure reliable delivery, delays can sometimes occur.
Aweliss is not responsible for delays caused by:
Customs authorities.
Shipping carriers.
Weather conditions.
Natural disasters.
Public holidays.
Incorrect or incomplete delivery information.
Events beyond our reasonable control.
If your package appears to be lost or has not been delivered within a reasonable period, please contact us at:
We will review the tracking information and assist you as appropriate.
Incorrect Shipping Address
Customers are responsible for providing a correct and complete shipping address when placing an order.
If you provide an incorrect address and the package is returned to us, additional shipping costs may apply if you request that the order be shipped again.
Delivery Issues
If your package arrives damaged, please contact us as soon as possible and provide:
Your order number.
Photos of the package.
Photos of the damaged product.
We will review the situation and provide an appropriate solution.
Contact Us
If you have any questions about shipping, please contact:
Aweliss
Email: support@aweliss.com
Website: aweliss.com